Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at ryansibblies@outlook.com. Please note that returns must be sent to the following address:

Sibblies Office Solutions
516 Vandalia Ave Apt 3L
Brooklyn, NY 11239
United States

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at ryansibblies@outlook.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care goods (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have first, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

The item must be in the same condition that you received it, unused, with tags, and in its original packaging, along with the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return, and inform you whether the refund has been approved.

If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at ryansibblies@outlook.com.